Mountain Shadows Ratings and Reviews
3825 South 700 West,
Salt Lake City,
UT,
84119
(801) 263-0777
https://www.mountainshadowsapts.com
Check out some of the positive reviews of our apartments located in Salt Lake City! At Mountain Shadows Luxury Living, we value all our residents voices, and can’t wait for you to see our apartments for yourself. If you have any comments or suggestions, feel free to let us know! We appreciate the feedback, good or bad.
Check out some of the positive reviews of Mountain Shadows
H
Heather Openshaw
6/5/2025
Great experience applying and taken care of.Great service and lots of information about complex.
R
Ronald bland
6/2/2025
Verified Resident
Great place to call home i have lived here 6 1/2 years. Management has always taken care of me here, maintenance crew are the best when it comes to any issues I have had which has been very few, well taken care of property, thanks
M
Michael King
5/20/2025
I love the management staff here very helpful..I feel at home and welcomed..
M
Marcos Cisneros
4/24/2025
Eva was amazing on showing me a tour and she even showed how close the community is with the leasing office.
K
ken byrd
4/24/2025
Diana was extremely professional, courteous, and very polite. It was a great experience in finding a new place to live
Thank you.
K
Karina Cardenas
4/18/2025
(Translated by Google) Excellent place, its service is excellent and its staff very friendly
(Original)
Excelente lugar, su servicio es excelente y su personal muy amable
J
Jhon Contreras
4/16/2025
(Translated by Google) Thank you, Mrs. Eva, for your kind attention.
(Original)
Gracias señora Eva por tu buena atención
J
Jhon Contreras
4/16/2025
(Translated by Google) Thank you Mrs. Eva for your good attention
(Original)
Gracias señora Eva por tu buena atención
M
Mckenzie Torres (Kenz)
4/14/2025
The woman who helped us made everything go by very smoothly. The apartment was nice and decently size, the area is a very nice area
K
Kayla Chavez
4/11/2025
They did a cute awesome little egg hunt for the kiddos and let them plant flowers ð
A
Aleja Roman
3/28/2025
(Translated by Google) He positively highlighted the location of the apartments, the friendliness of all its staff and the maintenance of its common areas.
(Original)
Destacó positivamente la ubicación de los apartamentos, la amabilidad de todo su personal y el mantenimiento de sus áreas comunes.
V
Victor Francisco López
3/28/2025
(Translated by Google) Excellent customer service by Eva
(Original)
Excelente servicio al cliente por eva
L
Leydi Flores Jimenez
3/13/2025
(Translated by Google) Good customer service everything was very fast
(Original)
Un buen servicio al cliente todo fue muy rapido
I
Izabel TH
3/11/2025
The maintenance staff did a profesional work order in my apartament. Also the Office Team are very kind.
G
Grant Hill
2/24/2025
Shoutout to maintenance and property management for replacing my dishwasher fast and easy.
F
Frank Vasquez
2/16/2025
reported issue with appliance not working in my apartment, management sent matinanience/repair men who were efficient & polite
Maitainence communicated with the office to get the repairs completed. I felt it was important to management to ensure that everything was working in my apartment.
A
Abel Marín
2/13/2025
(Translated by Google) Excellent service and in good condition
(Original)
Excelente servicio y en buenas condiciones
L
L M
2/10/2025
The staff was very nice and accommodating. Great place
L
LA CHULA
10/24/2024
On Monday I went to the office to tell them about my bathroom tile being broken and right away they had send someone to check it they told on Wednesday they where going to fix the whole bathroom tile .. the maintenance guys the did a great job doing the job.
K
Khrystine Kelsey
10/19/2024
Solved the problem super fast!
J
Juan Torrez
10/9/2024
(Translated by Google) Excellent treatment
(Original)
Exelente trato
W
Wilmer Mejia
10/9/2024
(Translated by Google) I had an exceptional experience with the apartment management staff. From the first contact, they were friendly, professional and attentive to all my needs. They responded quickly to my queries and made sure the entire rental process was smooth and hassle-free. They were always willing to help, making me feel valued as a tenant. Their level of service and dedication really made a difference. Highly recommended!
(Original)
Tuve una experiencia excepcional con el personal administrativo de los apartamentos. Desde el primer contacto, fueron amables, profesionales y atentos a todas mis necesidades. Respondieron rápidamente a mis consultas y se aseguraron de que todo el proceso de alquiler fuera fluido y sin complicaciones. Siempre estuvieron dispuestos a ayudar, haciendo que me sintiera valorado como inquilino. Su nivel de servicio y dedicación realmente hizo la diferencia. ¡Altamente recomendados!
B
Brandon Raul Montoya Hurtado
10/3/2024
(Translated by Google) Excellent Service. The customer service is excellent and the environment I live in is very welcoming.
(Original)
Excelente Servicio. La atención al cliente es excelente y el ambiente en el que vivo es muy acogedor.
R
Roxel Coello
9/24/2024
(Translated by Google) I congratulate the maintenance people for a very good job, thank you
(Original)
Felicito q las personas de mantenimiento muy buen trabajo , gracias
L
Lazaro Torruco
8/31/2024
Verified Resident
I’m really happy with the great costumer service I had when I got my apartment Eva the girl in office help me with a lot in order to get my apartament. She is really knowledgeable and great at what she do. Recommend her 100% of you wanna get into mountain shadows apartaments
S
Saul Gonzalez
8/23/2024
(Translated by Google) Spectacular
(Original)
Espectacular
U
ulises espinoza
8/20/2024
(Translated by Google) The people in the office are friendly and efficient
(Original)
Las personas de la oficina son amables y eficientes
A
Andres Sandoval
8/20/2024
Thank you for giving us the time to assist us today, good service in these apartments
J
Jorge Cabrales
8/20/2024
Good services they are flexibles and they help us
L
Leanyerlis Barreto
8/2/2024
(Translated by Google) The maintenance staff does an excellent job, thank you
(Original)
El personal de mantenimiento hacen excelente trabajo, gracias
L
Levi Casterline
7/20/2024
Hands down the best experience I had with them super friendly Eva was super nice and very helpful. ðð
G
Gelen Zuniga
7/18/2024
(Translated by Google) Excellent customer service from Eva Velasco, thank you
(Original)
Exelente servicio al cliente de parte de Eva Velasco gracias
J
John alejos
7/13/2024
(Translated by Google) Very excellent charismatic and kind friend Ana recommended
(Original)
Muy excelente carismática y amable la amiga Ana recomendada
R
riferson Fernández
7/13/2024
(Translated by Google) Super grateful to Eva
(Original)
Super agradecido con eva
A
Aldahir Gamboa
7/13/2024
(Translated by Google) Very good service ð Mr. Eva, very dedicated and very kind
(Original)
Muy buena atención ð seño Eva muy dedicada y muy amable
F
Franklin Rincon
7/12/2024
(Translated by Google) Eva excellent service
(Original)
Eva excelente servicio
J
Justin Perez
7/11/2024
(Translated by Google) Good experience with Eva in customer service, good treatment and resolves immediately
(Original)
Buena experiencia con Eva en el servicio al cliente, buen trato y nos resuelve de manera inmediata
J
JAVIER ALONSO GOMEZ
7/11/2024
(Translated by Google) Very good attention and good service
(Original)
Muy buena atención y buen servicio
M
maria gomez
7/11/2024
(Translated by Google) Mara's treatment is super nice, attentive, friendly. Thank you Mara
(Original)
El trato de Mara es super bonito, atenta,amable. Gracias Mara
Y
Yajaira Chacon
7/11/2024
(Translated by Google) Excellent attention from Miss Mara, I recommend her to ð¯
(Original)
Exelente atención de la señorita mara la recomiendo al ð¯
G
Greilys Finol
7/3/2024
(Translated by Google) Very good service and good work, we thank you
(Original)
Muy buena atención y un buen trabajo les agradecemos
A
Alejandro fatal
7/3/2024
(Translated by Google) Everything is excellent Eva, thank you ðð»
(Original)
Todo excelente Eva gracias ðð»
Y
Yose Lopez
7/3/2024
(Translated by Google) Hello Eva, God bless you, thank you very much. For your help and better ease of canceling our services ðð
(Original)
Hola Eva dios te bendiga muchas gracias. Por su ayuda y mejor facilidad de cancelar nuestros servicios ðð
L
Luis fernando Ruiz restrepo
6/23/2024
(Translated by Google) Excellent service, the maintenance team helped us with the air conditioning, they were used quickly and professionally, thank you very much.
(Original)
Excelente servicio el equipo de mantenimiento nos ayudó con el aire acondicionado se usan manera rápida y profesional,muchas gracias.
C
Cesar Ruiz
5/23/2024
(Translated by Google) Everything seemed very good to me
(Original)
Todo me pareció muy bien
K
Keiver Vega
5/23/2024
(Translated by Google) Very good attention
(Original)
Muy buena atecion
E
Erinea Ruiz
5/23/2024
(Translated by Google) The attention was very good and I felt pleased with the people who guided me.
(Original)
Muy bien la atención y me sentà de agrado con las personas que me guiaron .
C
Candi Sierra
4/22/2024
(Translated by Google) Excellent attention
(Original)
Excelente atención
I
Isabel Coello
4/22/2024
(Translated by Google) Very good attention ð I loved that they paid a lot of attention to us
(Original)
Muy buena atención ð me encantó que nos pusieron mucha atención
A
Argenis Dimas
4/22/2024
(Translated by Google) They treated me very well
(Original)
Me atendieron muy bien
D
Darwin Gutiérrez
4/22/2024
(Translated by Google) I thank Mrs. Diana for her collaboration and good attention!! Excellent service
(Original)
Agradezco ala señora Diana por su colaboración y buena atención !! Excelente servicio
L
Lina Salcedo
4/22/2024
(Translated by Google) Very good service from Mrs. Diana, super friendly, she advises you very well, the apartments are very comfortable!!
(Original)
Muy buena atención por parte de la señora Diana súper amable te asesora súper bien los apartamentos son muy cómodos !!
J
Josue banegas
3/14/2024
Excelente mainrenance servicio office is Good People
J
Jimena Velasquez
3/14/2024
(Translated by Google) An excellent place to live
(Original)
Un excelente lugar para vivir
D
Diego Valle
3/14/2024
(Translated by Google) The best place to live happy and safe
(Original)
El mejor lugar para vivir feliz y seguro
C
Cristian e Mendoza
3/14/2024
(Translated by Google) Excellent attention and good service all excellent
(Original)
Excelente atención y buen servicio todo Excelente
Y
Yeykys Huete
3/14/2024
(Translated by Google) Excellent Service ð
(Original)
Excelente Servicio ð
A
Alevith Velasquez
3/14/2024
(Translated by Google) Very good Service, they are very attentive, I recommend them
(Original)
Muy buen Servicio son muy atentos los recomiendo
G
Gerardo Fajardo1111gttt
3/5/2024
(Translated by Google) We are happy with the attention of the people at the Mountain Shadows office, they assisted us in everything. Thank you.
(Original)
Estamos felices de la atención de las personas de la oficina de mountain Shadows nos asistieron en todo.gracias.
R
Ruben Quiroz
2/26/2024
I grateful to living here the management company it is very professional and nice.
L
Laura Quiroz
2/26/2024
I Love this place and happy to renew my lease again
J
jesus emanuel rodriguez velazquez
2/1/2024
(Translated by Google) Excellent service and very good attention
Eve
(Original)
Excelente servicio y muy buena atención
Eva
A
Alejandra Pinchao
1/30/2024
(Translated by Google) The attention is excellent from the office staff, always very willing to answer questions and collaborate in everything within their power.
(Original)
La atención es excelente por parte del personal de la oficina, siempre muy dispuestos a responder las preguntas y a colaborar en todo lo que esté a su alcance.
Y
Yanifer Sifontes
1/26/2024
(Translated by Google) Miss Eva was very kind and willing to clarify any questions. We are very satisfied with your attention
(Original)
Muy amable la Srta Eva y dispuesta aclarar cualquier consulta. Quedamos muy conformes con su atención
M
mariana moreno
1/26/2024
(Translated by Google) The attention is very good, I think it's fine ð.
(Original)
La atención es muy buenas me parece que esta bien ð.
O
Omar David
1/26/2024
Iâve been living here for a about a year now under happy service Juan the Maintenance guy is super friendly and super hard working he always does a great job
N
Nicolás agudelo ruiz
1/26/2024
(Translated by Google) I feel completely satisfied with having chosen this place to live, the attention from the administration and maintenance has always been excellent, definitely the best choice.
(Original)
Me siento completamente satisfecho de haber elegido este lugar para vivir, la atención de parte de la administración y mantenimiento siempre siendo excelente, definitivamente la mejor elección.
A
Adrian Velasco
1/20/2024
Me and my parents been living here for about a year and the stuff in the office are super lovely and helpful especially mara every time I go she helps me thank you
A
Abraham Velasco
1/19/2024
It was a great place to live and cheap
L
Luis Montiel
11/30/2023
the staff office is very Kind and friendly , I Love how maintenance answer service quickly
L
Luis miguel Buelvas castillo
11/30/2023
(Translated by Google) Very good attention, good presentation, excellent service
(Original)
Muy buena atención , buena presentación , excelente servicio
M
michell acavedoo
8/18/2023
(Translated by Google) I had some issues with my apartment and it was immediately repaired, I commend the management and maintenance staff.
Very effective.âï¸âï¸âï¸âï¸âï¸
(Original)
Tuve algunos inconvenientes con mi apartamento y fue de inmediato la reparación, felicito a la administración y el personal de mantenimiento.
Muy efectivos.âï¸âï¸âï¸âï¸âï¸
J
Jairo Ruiz
8/17/2023
(Translated by Google) Very good maintenance service, very safe and great administration
I congratulate Don Juan, Carlos and Korbeen for very good service.
(Original)
Muy buen servicio de mantenimiento muy seguro y una gran administración
Felicito a don Juan , Carlos y korbeen muy buen servicio
H
Hedilberto Rodriguez
7/31/2023
(Translated by Google) The people in the office and maintenance team are professional and very attentive; they do an excellent job thank you
(Original)
Las personas de la oficina y mantenimiento todo el equipo son profesionales y muy atentos ; hacen un excelente trabajo gracias
J
john ndahiriwe
1/18/2023
Thanks for your service
F
Fransisco Guillen
12/1/2022
Great place to live, thanks for the office staff ti help us to move in , this people here are friendly
N
Nancy Zamora
12/1/2022
Iâm great full I really appreciate it that Diana at Mountain Shadows she offered me an excellent services. Thanks
J
Juliale Lepin
11/29/2022
My family and I feel happy to live in this complex they have excellent customer service
G
Gordon Lewis
11/9/2022
My experience has been generally good with maintenance orders especially when I submit them. There is some repair work that needs to be done above the tub to the Sheetrock/ceiling. It was caused by a leak in the piping above me in late 2019. There was Covid and my auto accident that has interfered with repair.
E
Erica Bylund
10/1/2022
The office was quick to get someone out thank you
L
Leidy johana Hernandez carvajal
9/19/2022
(Translated by Google) My experience with Mountain shadows was very good, I really recommend this place 100%, it is very welcoming for many people who wish to opt for a chance and the attention is great.
(Original)
Mi experiencia con Mountain shadows fue muy buenÃsima deverdad recomiendo 100% este lugar es muy acogedor para muchas personas que deseen optaré una portunidad y la atención buenÃsima.
K
Katiuska Juarez
9/9/2022
Verified Resident
Excelente persona y siempre dispuesta a ayudar, encantada con su trato.
R
Ronald Bland
8/11/2022
Thanks appreciate it doesn't leak anymore
R
Ronald Bland
8/11/2022
Thanks appreciate it doesn't leak anymore.
Great place to call home
G
gunna getyou
6/30/2022
Maintenance was quick, efficient and courteous in resolving our request.
P
Paige Chris
10/6/2021
Love my neighbors and the apartment layout. I've never had problems with bugs and keep my apartment clean. Maintenance can take a week or two, but they are all so nice. I don't have much interaction with office though. Will probably stay another year or two.
C
Cyclops Cyclops
8/21/2021
I enjoy it here. I've never had an issue with anybody. Office people are always kind to me.
X
Xavier Bradley
4/30/2021
Verified Resident
The customer service at mountain shadows is one of the best I have experienced. Alehi Miller is very knowledgeable and helpful.
Thank you team mountain shadows.
Y
Yeet Center
4/7/2021
I've lived here for a year now the management is amazing anna is great she's very attentive to your needs all you have to do is talk she's not the type to really go over the phone she's a very personal manager and amazing
J
Jen Yuissjl
1/12/2021
Office always helps when I need them. Great neighbors, everyone knows everyone.
A
Amanda West
11/30/2020
This review is mostly for Kesaia the leasing agent! She literally was so outgoing and talked to me as if we were good friends! She broke down pricing and availability so it was understandable and was very knowledgeable about her community. The apartment I toured was okay and I unfortunately found somewhere to live already, but I couldnât help but thank Kesaia for helping me with everything!
A
Anna Johnson
11/18/2020
I have had the pleasure of working closely with Michela, Alehi and staff. They truly care about their residents, are very hard working and honest. Love being able to work with them!
M
Mini Mic
2/28/2020
Beautiful apartment. Alehi miller took great care of me and any questions I had. No complications whatsoever. Will recommend to anyone I know that is looking for apartments. Good people, good living. :)
H
Hansl J
2/17/2020
Been here a few years now. Never once had any problems with pests. My apartment is older, but itâs cute and havenât had problems. Alehi communicates about our problems and has taken care of everything so far. Sheâs new, but can tell she cares about this place. Happy to be here. And I plan on staying for another few years.
Hansl J
2/17/2020
Been here a few years now. Never once had any problems with pests. My apartment is older, but it’s cute and haven’t had problems. Alehi communicates about our problems and has taken care of everything so far. She’s new, but can tell she cares about this place. Happy to be here. And I plan on staying for another few years.
H
Heather J
2/12/2020
Love my apartment. Central location. Prices are affordable, unlike the rest of Salt lake. The new office staff is nice and seems to actually care about this place. maintenance fixes my issues when I request, even if it's a few days.
B
Bianca Moore
1/15/2020
Verified Resident
I moved into my renovated apartment 2 months ago and I love it! I was able to add a washer and dryer for extra because I didn’t want to worry about the hassle of using a laundry mat. The girls in the office were super friendly and they love my dog. When I say love my dog, I mean they know her name and give her treats. It was really easy to move in, my work schedule wasn’t panning out, so they arranged for me to sign my lease through an email link so I could just read it more thoroughly before moving in too.
A
Amanda
1/15/2020
Verified Resident
I loved my cute apartment here with the white and grey color theme! Also, having two parks was super convenient.
J
Joshua Miller
9/29/2019
Great place to live
B
BradandJessi Hill
8/14/2019
Love it
C
Carolyn Mcclain
8/8/2019
This is a very nice place too live i moved from lousiania
S
Sasha Hogan
8/1/2019
Im happy to tell you that Mountain Shadows has cleaned the pretty and units. Since under new management Amanda and Jenny have made it there mission to clean up the property and units the bugs are gone and the mice problem Is gone as well and Iâm happy to say I would recommend Mountain Shadows Apartment.
W
Wilmer Cardenas
8/1/2019
We love living at Mountain Shadows! The office staffs are very friendly!!
T
thomas hanson
8/1/2019
It's an alright place to live matenence needs some work I still dont have a screen on my window but all in all it's a great apt
M
Malaki Moevao
7/29/2019
I will definitely give this guys a five star because this are the reason. First, they try their best to help you out when your having a hard time with your rent. Second, Amanda the manager has a good heart for helping people out. Finally, i recommend you this place is a better place to live.
A
Amanda Muir
3/19/2019
An issue came up with our move in date and Jasmin handled it quickly and professionally. She got us in on our promised move-in date. Overall, great experience.
R
Rosa Hak
1/28/2019
Great location! Close to freeways and the price is competitive and fair. I sincerely enjoy the office staff and they make living here a great experience.
P
Preston Barnes
1/9/2019
Nice and friendly neighborhood, the office staff is really great at what they do. Never had a problem my 2 years of living here!
I
Ieesha Carroll
1/9/2019
Lived here for two years, and my apartment is in great condition, everything works like it still new. not to mention the office staff ROCKS!
S
sanchezsurprise15
1/9/2019
Friendly neighbors and staff. Nice location that's close to highways and public transportation. Haven't noticed any bugs but we always keep our place as clean as possible.
S
Sheila Ruiz
1/8/2019
Excelente trato muy buen precio confortables apartamentos thank you jazmin
S
Sheila Ruiz
1/8/2019
(Translated by Google) Excellent treatment very good price comfortable apartments thank you jasmine
(Original)
Excelente trato muy buen precio confortables apartamentos thank you jazmin
T
Travis Balls
1/8/2019
Excellent first impression, Very friendly and helpful staff.
T
Trevor Whitman
1/8/2019
Everyone is really nice and friendly, neighbor's and staff. Staff are all very nice to work with
D
Deb T.
1/7/2019
I'm shocked at the terrible reviews I'm reading. This is a great place. If I ever have a problem, I contact management and they address it in a timely...
F
Felipe Mendoza
7/20/2018
Great managment, good apartment, quiet neighborhood. No problems for me!
F
Felipe Mendoza
7/20/2018
Great managment, good apartment, quiet neighborhood. No problems for me!
G
George073
5/13/2018
Love this place!!!! The roaches taste so good and they give good service, love all the garbage on my propetyâ¤â¤
G
George073
5/13/2018
Love this place!!!! The roaches taste so good and they give good service, love all the garbage on my propetyâ¤â¤
J
Jon Hansen
3/29/2018
So I have been looking through all the reviews here, and am absolutely blown away by people sharing the complete opposite experience than I have had. I have lived here several years, and plan to live here several more. The staff has been incredible! Casey, the property manager, has always been so great to work with. When I have had maintenance issues, I always either go into the office or call and am greeted with such a warm, professional response. The maintenance staff is always prompt to my concerns. Sometimes it may be the next day or two for minor things but they always come quickly and fix my issues.
The staff had mentioned to me (I go in everyday for cookies/coffee) that there were some negative reviews out there. I had to see for myself and think that maybe someone is trying to sabotage them by writing several reviews. You can tell that there are several within just a couple days. I can assure you that this is not the general consensus on the property. Everyone I speak to is very happy living here and doesn't speak of the same issues. As far as the bug problem, I researched it and they usually thrive is apartments that are not clean. I don't have any bugs in my apartment, but maybe I clean more often. As far as safety, I always see the patrol they provide cruising around. It helps put my mind at ease that they are providing us this service.
While I'm sure each person has their own experience, I'm glad I was able to get online and give them some credit. Keep up the good work Mountain Shadows!
J
Jon Hansen
3/29/2018
So I have been looking through all the reviews here, and am absolutely blown away by people sharing the complete opposite experience than I have had. I have lived here several years, and plan to live here several more. The staff has been incredible! Casey, the property manager, has always been so great to work with. When I have had maintenance issues, I always either go into the office or call and am greeted with such a warm, professional response. The maintenance staff is always prompt to my concerns. Sometimes it may be the next day or two for minor things but they always come quickly and fix my issues.
The staff had mentioned to me (I go in everyday for cookies/coffee) that there were some negative reviews out there. I had to see for myself and think that maybe someone is trying to sabotage them by writing several reviews. You can tell that there are several within just a couple days. I can assure you that this is not the general consensus on the property. Everyone I speak to is very happy living here and doesn't speak of the same issues. As far as the bug problem, I researched it and they usually thrive is apartments that are not clean. I don't have any bugs in my apartment, but maybe I clean more often. As far as safety, I always see the patrol they provide cruising around. It helps put my mind at ease that they are providing us this service.
While I'm sure each person has their own experience, I'm glad I was able to get online and give them some credit. Keep up the good work Mountain Shadows!
Jon Hansen
3/29/2018
So I have been looking through all the reviews here, and am absolutely blown away by people sharing the complete opposite experience than I have had. I have lived here several years, and plan to live here several more. The staff has been incredible! Casey, the property manager, has always been so great to work with. When I have had maintenance issues, I always either go into the office or call and am greeted with such a warm, professional response. The maintenance staff is always prompt to my concerns. Sometimes it may be the next day or two for minor things but they always come quickly and fix my issues.
The staff had mentioned to me (I go in everyday for cookies/coffee) that there were some negative reviews out there. I had to see for myself and think that maybe someone is trying to sabotage them by writing several reviews. You can tell that there are several within just a couple days. I can assure you that this is not the general consensus on the property. Everyone I speak to is very happy living here and doesn't speak of the same issues. As far as the bug problem, I researched it and they usually thrive is apartments that are not clean. I don't have any bugs in my apartment, but maybe I clean more often. As far as safety, I always see the patrol they provide cruising around. It helps put my mind at ease that they are providing us this service.
While I'm sure each person has their own experience, I'm glad I was able to get online and give them some credit. Keep up the good work Mountain Shadows!
J
Jon Hansen
3/29/2018
So I have been looking through all the reviews here, and am absolutely blown away by people sharing the complete opposite experience than I have had. I have lived here several years, and plan to live here several more. The staff has been incredible! Casey, the property manager, has always been so great to work with. When I have had maintenance issues, I always either go into the office or call and am greeted with such a warm, professional response. The maintenance staff is always prompt to my concerns. Sometimes it may be the next day or two for minor things but they always come quickly and fix my issues.
The staff had mentioned to me (I go in everyday for cookies/coffee) that there were some negative reviews out there. I had to see for myself and think that maybe someone is trying to sabotage them by writing several reviews. You can tell that there are several within just a couple days. I can assure you that this is not the general consensus on the property. Everyone I speak to is very happy living here and doesn't speak of the same issues. As far as the bug problem, I researched it and they usually thrive is apartments that are not clean. I don't have any bugs in my apartment, but maybe I clean more often. As far as safety, I always see the patrol they provide cruising around. It helps put my mind at ease that they are providing us this service.
While I'm sure each person has their own experience, I'm glad I was able to get online and give them some credit. Keep up the good work Mountain Shadows!
J
Jordyn Anderson
3/29/2018
I helped a friend of mine move into her apartment just recently here at Mountain Shadows. My friend called the office when we got into her new apartment and told the management about a couple of repairs that needed to be done. I was thrilled to see maintenance come over within the HOUR! Not only that, but the staff in the office was super friendly and willing to help us with everything!! Would recommend this place to anyone looking for apartments in Salt Lake City!
J
Jordyn Anderson
3/29/2018
I helped a friend of mine move into her apartment just recently here at Mountain Shadows. My friend called the office when we got into her new apartment and told the management about a couple of repairs that needed to be done. I was thrilled to see maintenance come over within the HOUR! Not only that, but the staff in the office was super friendly and willing to help us with everything!! Would recommend this place to anyone looking for apartments in Salt Lake City!
C
Chriss Anderson
11/5/2017
The management has been great to work with. My needs were met in a timely manner and they were friendly and understanding. I think some of the ratings on here are from people who have unreasonable expectations.
C
Chriss Anderson
11/5/2017
The management has been great to work with. My needs were met in a timely manner and they were friendly and understanding. I think some of the ratings on here are from people who have unreasonable expectations.
M
mountain Shadows
6/15/2016
I have lived at Mountain Shadows for over 3 years and have had a great experience. The office staff is very friendly and have always helped with any issue I had. The grounds are always kept very well, and the property has come a long ways in the past couple years. The have done a new paint job, some landscaping projects, and new paving. I definitely feel comfortable having friends over and being proud of where I live.
M
mountain Shadows
6/15/2016
I have lived at Mountain Shadows for over 3 years and have had a great experience. The office staff is very friendly and have always helped with any issue I had. The grounds are always kept very well, and the property has come a long ways in the past couple years. The have done a new paint job, some landscaping projects, and new paving. I definitely feel comfortable having friends over and being proud of where I live.
A
Anthony Aman
4/13/2016
I moved here after living the Redwood apartments and fairstone for reference. I moved in to a non-remodeled unit at first, there were a couple dead roaches while we were there, but there were traps everywhere when we moved in and we saw no roaches after a couple months. We moved to a remodeled unit this month and it has been the best apartment I've lived at. No bugs, hot water is very hot and we never use it all, and the unit looks really nice. The rent was higher than similar units in the area but that seems to help keep out the creeps. Also, once our last lease was up they charged $315 for damages, which is way cheaper than the other apartments we've been at. they definitely weren't gouging. Staff is always very responsive. All in all, I'd probably have given 3.5 stars but after reading all the negative reviews (I'm not sure if the reviews are old or if people don't know how apartments work) I thought 5 stars would be fair. I'd recommend this place above any other apartments I or my friends have lived.
A
Anthony Aman
4/13/2016
I moved here after living the Redwood apartments and fairstone for reference. I moved in to a non-remodeled unit at first, there were a couple dead roaches while we were there, but there were traps everywhere when we moved in and we saw no roaches after a couple months. We moved to a remodeled unit this month and it has been the best apartment I've lived at. No bugs, hot water is very hot and we never use it all, and the unit looks really nice. The rent was higher than similar units in the area but that seems to help keep out the creeps. Also, once our last lease was up they charged $315 for damages, which is way cheaper than the other apartments we've been at. they definitely weren't gouging. Staff is always very responsive. All in all, I'd probably have given 3.5 stars but after reading all the negative reviews (I'm not sure if the reviews are old or if people don't know how apartments work) I thought 5 stars would be fair. I'd recommend this place above any other apartments I or my friends have lived.
A
Ahmed Hassan
5/19/2015
this is my house
A
Ahmed Hassan
5/19/2015
this is my house
A
Ahmed Hassan (Shafici)
5/19/2015
this is my house
The reviews displayed on this page represent a selection of positive feedback from our customers. Not all reviews are shown, as we prioritize showcasing the most favorable experiences to highlight the quality and satisfaction of our products/services. The views expressed in these reviews are those of the individual customers and do not necessarily reflect the opinions of everyone who has used our products/services. We strive to provide an honest representation of customer satisfaction, but we cannot guarantee that every customer will have the same experience.