Reviews

Great managment, good apartment, quiet neighborhood. No problems for me!

Great managment, good apartment, quiet neighborhood. No problems for me!

Love this place!!!! The roaches taste so good and they give good service, love all the garbage on my propety❤❤

Love this place!!!! The roaches taste so good and they give good service, love all the garbage on my propety❤❤

So I have been looking through all the reviews here, and am absolutely blown away by people sharing the complete opposite experience than I have had. I have lived here several years, and plan to live here several more. The staff has been incredible! Casey, the property manager, has always been so great to work with. When I have had maintenance issues, I always either go into the office or call and am greeted with such a warm, professional response. The maintenance staff is always prompt to my concerns. Sometimes it may be the next day or two for minor things but they always come quickly and fix my issues. The staff had mentioned to me (I go in everyday for cookies/coffee) that there were some negative reviews out there. I had to see for myself and think that maybe someone is trying to sabotage them by writing several reviews. You can tell that there are several within just a couple days. I can assure you that this is not the general consensus on the property. Everyone I speak to is very happy living here and doesn't speak of the same issues. As far as the bug problem, I researched it and they usually thrive is apartments that are not clean. I don't have any bugs in my apartment, but maybe I clean more often. As far as safety, I always see the patrol they provide cruising around. It helps put my mind at ease that they are providing us this service. While I'm sure each person has their own experience, I'm glad I was able to get online and give them some credit. Keep up the good work Mountain Shadows!

So I have been looking through all the reviews here, and am absolutely blown away by people sharing the complete opposite experience than I have had. I have lived here several years, and plan to live here several more. The staff has been incredible! Casey, the property manager, has always been so great to work with. When I have had maintenance issues, I always either go into the office or call and am greeted with such a warm, professional response. The maintenance staff is always prompt to my concerns. Sometimes it may be the next day or two for minor things but they always come quickly and fix my issues. The staff had mentioned to me (I go in everyday for cookies/coffee) that there were some negative reviews out there. I had to see for myself and think that maybe someone is trying to sabotage them by writing several reviews. You can tell that there are several within just a couple days. I can assure you that this is not the general consensus on the property. Everyone I speak to is very happy living here and doesn't speak of the same issues. As far as the bug problem, I researched it and they usually thrive is apartments that are not clean. I don't have any bugs in my apartment, but maybe I clean more often. As far as safety, I always see the patrol they provide cruising around. It helps put my mind at ease that they are providing us this service. While I'm sure each person has their own experience, I'm glad I was able to get online and give them some credit. Keep up the good work Mountain Shadows!

I helped a friend of mine move into her apartment just recently here at Mountain Shadows. My friend called the office when we got into her new apartment and told the management about a couple of repairs that needed to be done. I was thrilled to see maintenance come over within the HOUR! Not only that, but the staff in the office was super friendly and willing to help us with everything!! Would recommend this place to anyone looking for apartments in Salt Lake City!

I helped a friend of mine move into her apartment just recently here at Mountain Shadows. My friend called the office when we got into her new apartment and told the management about a couple of repairs that needed to be done. I was thrilled to see maintenance come over within the HOUR! Not only that, but the staff in the office was super friendly and willing to help us with everything!! Would recommend this place to anyone looking for apartments in Salt Lake City!

The management has been great to work with. My needs were met in a timely manner and they were friendly and understanding. I think some of the ratings on here are from people who have unreasonable expectations.

The management has been great to work with. My needs were met in a timely manner and they were friendly and understanding. I think some of the ratings on here are from people who have unreasonable expectations.

I have lived at Mountain Shadows for over 3 years and have had a great experience. The office staff is very friendly and have always helped with any issue I had. The grounds are always kept very well, and the property has come a long ways in the past couple years. The have done a new paint job, some landscaping projects, and new paving. I definitely feel comfortable having friends over and being proud of where I live.

I have lived at Mountain Shadows for over 3 years and have had a great experience. The office staff is very friendly and have always helped with any issue I had. The grounds are always kept very well, and the property has come a long ways in the past couple years. The have done a new paint job, some landscaping projects, and new paving. I definitely feel comfortable having friends over and being proud of where I live.

I moved here after living the Redwood apartments and fairstone for reference. I moved in to a non-remodeled unit at first, there were a couple dead roaches while we were there, but there were traps everywhere when we moved in and we saw no roaches after a couple months. We moved to a remodeled unit this month and it has been the best apartment I've lived at. No bugs, hot water is very hot and we never use it all, and the unit looks really nice. The rent was higher than similar units in the area but that seems to help keep out the creeps. Also, once our last lease was up they charged $315 for damages, which is way cheaper than the other apartments we've been at. they definitely weren't gouging. Staff is always very responsive. All in all, I'd probably have given 3.5 stars but after reading all the negative reviews (I'm not sure if the reviews are old or if people don't know how apartments work) I thought 5 stars would be fair. I'd recommend this place above any other apartments I or my friends have lived.

I moved here after living the Redwood apartments and fairstone for reference. I moved in to a non-remodeled unit at first, there were a couple dead roaches while we were there, but there were traps everywhere when we moved in and we saw no roaches after a couple months. We moved to a remodeled unit this month and it has been the best apartment I've lived at. No bugs, hot water is very hot and we never use it all, and the unit looks really nice. The rent was higher than similar units in the area but that seems to help keep out the creeps. Also, once our last lease was up they charged $315 for damages, which is way cheaper than the other apartments we've been at. they definitely weren't gouging. Staff is always very responsive. All in all, I'd probably have given 3.5 stars but after reading all the negative reviews (I'm not sure if the reviews are old or if people don't know how apartments work) I thought 5 stars would be fair. I'd recommend this place above any other apartments I or my friends have lived.

this is my house

this is my house