(Translated by Google) I absolutely do not recommend this place to anyone. If you don't want to feel ripped off, cheated, and live with constant stress, DO NOT move to Mountain Shadows. I wish everyone would read the reviews before moving in, because this complex is a complete disaster.
From day one, everything was a lie. They paint a pretty picture, with colors and appearances, but it's just a facade. The reality is filth, neglect, and constant problems. When I moved into the apartment, it was in disgusting condition: the toilet was horrendous, the sink leaked, the refrigerator didn't work and they had to replace it, there was a leak in the living room, electrical outlets that didn't work, and they hadn't even put the closet doors on. They had to come in for several days just to finish basic things that should have been done from the beginning.
The maintenance is terrible. Every request you made, you had to be on top of them every day, insisting, because otherwise, they do nothing. It's exhausting to live like this.
Security is practically nonexistent. The doors don't lock properly, there's inadequate lighting in the complex, and the atmosphere never feels safe.
The laundry room is a disgrace: dirty, broken, most of the washers and dryers don't work, and people take your clothes out of the machines without any respect. It's disgusting.
The parking is another rip-off. Once, I went on a trip, and while I was gone, my car was towed. I had to pay for the tow even though I wasn't even in town.
The utilities are another lie. They tell you that you won't pay more than $100, but I ended up paying almost $200. The rent is never fixed; it's always changing, and they never clearly explain why.
The apartments are completely run down, old, and poorly maintained. And the worst part comes when you decide to leave: to break the contract, they want to charge you $3,000. Now, they're also trying to charge me double the utilities for November, which were already paid, and even the utilities for December, when I no longer lived there.
And something very important: every neighbor I met in this complex wanted to leave. Nobody was happy. Everyone had complaints, problems, and constant frustration.
This place is disorganized, deceptive, and abusive. Don't rent here. There are too many red flags. If you value your money, your peace of mind, and your time, stay away from Mountain Shadows.
(Original)
No recomiendo este lugar a absolutamente nadie. Si no quieres sentirte estafado, engañado y vivir con estrés constante, NO te mudes a Mountain Shadows. Ojalá todas las personas leyeran los reviews antes de entrar aquÃ, porque este complejo es un desastre total.
Desde el primer dÃa todo fue mentira. Te pintan el lugar bonito, con colores y apariencias, pero es solo una fachada. La realidad es suciedad, abandono y problemas constantes. Cuando entré al apartamento estaba en condiciones asquerosas: la taza del baño era horrenda, el fregadero botaba agua, el refrigerador no servÃa y tuvieron que cambiarlo, habÃa una gotera en la sala, tomacorrientes que no funcionaban y ni siquiera habÃan puesto las puertas de los clósets. Tuvieron que entrar varios dÃas solo para terminar cosas básicas que debieron estar listas desde el principio.
El mantenimiento es pésimo. Cada orden que ponÃas tenÃas que estar detrás de ellos todos los dÃas, insistiendo, porque si no, no hacen nada. Es agotador vivir asÃ.
La seguridad es prácticamente inexistente. Las puertas no tienen buen seguro, no hay iluminación adecuada en el complejo y el ambiente no se siente seguro en ningún momento.
El cuarto de lavanderÃa es una vergüenza: sucio, roto, la mayorÃa de las lavadoras y secadoras no funcionan y las personas sacan tu ropa de las máquinas sin respeto. Es una cochinada.
El parqueo es otro abuso. En una ocasión me fui de viaje y mientras no estaba, mi carro fue remolcado. Tuve que pagar la grúa aunque ni siquiera estaba en la ciudad.
Las utilidades son otra mentira más. Te dicen que no vas a pagar más de $100, pero terminé pagando casi $200. La renta nunca es fija, siempre cambia y nunca te explican claramente por qué.
Los apartamentos están totalmente desmejorados, viejos y mal mantenidos. Y lo peor viene cuando decides irte: para salir del contrato te quieren cobrar $3,000 dólares. Ahora además me están intentando cobrar las utilidades dobles del mes de noviembre, que ya estaban pagadas, y hasta las utilidades de diciembre, cuando ya yo no vivÃa allÃ.
Y algo muy importante: cada vecino que conocà en este complejo querÃa irse. Nadie estaba conforme. Todos tenÃan quejas, problemas y frustración constante.
Este lugar es desorganizado, engañoso y abusivo. No alquiles aquÃ. Hay demasiadas señales de alerta. Si valoras tu dinero, tu tranquilidad y tu tiempo, mantente lejos de Mountain Shadows.
