Reviews for Mountain Shadows Page 2

Mountain Shadows Logo



3825 South 700 West, Salt Lake City UT 84119

(801) 263-0777

http://www.mountainshadowsapts.com


See why our residents are raving! Our Salt Lake City, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Mountain Shadows apartments in Salt Lake City, Utah today. 

M

(Translated by Google) Good service (Original) Buen servicio

Maria Lucena Colmenarez

October 21, 2025

A

I’m writing this review because this place had completely screwed me and my credit. Before you throw blame and say it’s my fault please read my experience… I was living in a 2 bedroom apartment with my father who had got us evicted from said apartment complex.. I was in a high stress situation and had found a 1 bedroom apartment (mountain shadows) that seemed to have a good move in deal. I had been recovering from a bankruptcy , (hints why I was still living with my dad) but after him causing us to be evicted I decided to go ahead and get my 1st apartment with mountain shadows. The lady up front was extremely nice and when I came to tour the apartment the place was pretty rough shape but I was again stressed out had nowhere to go and I signed the lease anyway ( 100% my bad ) I paid the deposit wrote them a 2200$ check and went back to work to finish my day. Later that night (same day lease was signed) I went there to clean it up and see if I could fix these issues. Carpet stains were not coming up and the carpet starting to come up at the edges with a simple vacuum. Obviously with that not being normal I pulled up a corner and immediately saw bugs… I started to look at the windows to see if they lock and the locks were broke and there’s window screens were taken out and missing… there was also black mold looking stuff around the window seals where it looked as water had been seeping through from rain , snow , etc etc.. This point I’m frustrated with myself for rushing everything but all these things seem fixable.. my problem is any apartment complex shouldn’t do that to someone it’s just wrong and it’s frustrating because I told the lady that I needed to have a apartment like yesterday and she told me she could make it work and help me out. I’m a kid recovering from a bankruptcy because of a medical incident and I didn’t have insurance. I called the bank the next day and they said they voided the check and gave me my money back. I talked to the office lady who had completely flipped personality’s and ended up being extremely rude the next day when I voiced that the place was inhabitable and I would simply like to just not have it affect my credit and I could just move on. She then hung up on me and ignored me for probably about a week. She finally then talked to me and told me that they wouldn’t come after my credit and I would be okay and to not worry about it… but about a week after that my account went negative that 2200$ deposit. That check had been cashed and they took that deposit from me. As far as I’m aware they didn’t come after my credit as yeah it shows I never rented there (I think, I’m not sure how I’m suppose to check that) but they sure did steal my deposit and my bank account got closed and i sit 2200$ in debt waiting for collections to contact me.

Aiden

October 15, 2025

a

(Translated by Google) It's the worst place I've ever been, full of cockroaches, and I had to live there for a year, and on top of that, they just garnished my salary because I supposedly owed them money. It's the worst, the worst. (Original) Es el peor lugar en el que haya podido estar lleno de cucarachas y tuve que vivir ahí por un año y fuera de eso acaban de embargar mi sueldo por que disque les debía es lo peor lo peor

alejandra hernandez

October 08, 2025

J

I tried giving these apartments the benefit of the doubt, yet they still surprised me. I cleaned the apartment better than what it was when I moved in. And yet the deposit was taken. The videos I have are all what truth my claim is. I moved into an apartment with roaches, pink mold, dirty stained carpets and a non working refrigerator. But to them the apartment was in top tier condition and was worth every “penny”. It’s honestly quite despicable. It gives Money hungry. When living here their favorite number’s were $500 and $250 for any little thing. Garbage outside, Dog poop, loud noises, oil stains in the parking lot, and many more I can’t remember. The monthly announcements were always a new violation with a big price tag on it. I could say more but won’t, I just feel the “power” they have over all the residents is ridiculous, anyone who’s lived there knows the true colors they show. Save your money and proceed elsewhere. It’s not worth the hassle.

Joline Cruz

October 06, 2025

O

Anthony Escobar was very helpful, kind and generous. You help me a lot in so many ways. I give you 5 star but really is should be 10 star. If love was a person, that would be you. God Bless you Anthony Escobar!!!!!

Olivia Lualua

October 04, 2025

W

We were in need of a home and let me tell you Anthony is our favorite he has helped us in one day to get into a home thank you so much Anthony!!!!

Warrene Mane

October 04, 2025

D

(Translated by Google) Antony was very kind, treated me super well, fast and efficient... a good experience, you feel at home, recommended and also good promotions (Original) Antony muy amable me trató súper bien rápido y eficiente .. una buena experiencia te sientes como en casa recomendado y aparte buenas promociones

Daniela Azuaje

September 27, 2025

M

My friend vanessa was looking for an apartment, and Anthony in the office has been absolutely amazing! He has gone way above and beyond helping her, and everyone else who came in while we were there. Best apartment guy I've met honestly!!

Marnae Bandley

September 26, 2025

V

I would definitely recommend this place to anybody who’s looking for a rental. Speak with Anthony in the leasing office he is the most patient and kind person who actually listens and willing to help , and made the entire process very easy and fast and makes you feel right and home. Recommend Mountain Shadows to anyone.. Truly , Thank you Anthony!

Vanessa myers

September 26, 2025

P

My sister and I came to mountain shadows. Barley moving in so can’t say much about the apartments. Everyone in the office is awesome very friendly and welcoming! Anthony helped me apply he is the BEST! 😁

Paula Vital

September 25, 2025

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