Me and my family just moved in about a month ago , thought we were getting a good deal but for the money this place isn't worth it. First night we had I found two cockroaches the second day our water heater was leaking the third day our bathroom sink had been running non stop and our toilet seat wasnt screwed on all the way and I was told it was cleaned before move in but that was a lie, I found two huge marijuana nugs under our sink and tiny white crystal ball on the carpet I'm hoping its just the salt from outside . Because I have two daughters and this hasn't been a safe place for them .if I didn't sign a 12 month lease I would have been out here the next week! Not to mention when I was pregnant I would smell marijuana coming in from the top floor . Who wants there unit to smell like weed when you have important people to come visit . Not good when I brought it up with the office the big guy in there told my husband it wasn't his problem and to just call the police . Nice way to handle things mountain shadow. P.s still waiting for maintenance to come fix our toilet seat and gargbage disposal.
Felicia Ray
April 01, 2019
We have had our water heater leaking for over 3 hours and they said they would send maintenance to deal with it, when they did show up they blew us off... the place has roaches that we have bug bombed 2 times, they dont take care of their tenants... just look for somewhere else
Brendan Herdegen
March 27, 2019
The "responses" from the "owner" and the obvious fake 1 review 5 star ratings is laughable. I'm truly sympathetic for those that live here.
A Google User
March 25, 2019
An issue came up with our move in date and Jasmin handled it quickly and professionally. She got us in on our promised move-in date. Overall, great experience.
Amanda Muir
March 19, 2019
If I could rate this apartment complete a negative number I would. I have been leasing here at these apartments for about a year because i sign a year lease. Since before we moved into these apartments they promise things that we have not seen . Within a month I bought a new drier and my drier stop working after two weeks because the vents to let the heat out of the apartments were stuff. We told the office and maintenance and nothing got done. I would not recommend this place to anyone. The apartments are very damage. There are a lot of apartments available because no one wants to live here. The only good think about these apartments is the assistant at the office name Jazmin she has a really nice personality. That is the only good thing that tells you the horrible quality of housing they offer here at Mountain Shadow Apartments.
Violet Ayala
February 28, 2019
This is reap off, I regret moving my family here. Casey or Kasey whoever his name is is soo judgy. If you don't pay your rent on time they'll raise your rent instead of what they promise you on your lease. Plus the late fees 150 and 30 service charge. So I'm paying 1300+ for their crapy apartments.
Laurosa Collins
February 04, 2019
Great location! Close to freeways and the price is competitive and fair. I sincerely enjoy the office staff and they make living here a great experience.
Rosa Hak
January 28, 2019
Anthony Sanchez
January 24, 2019
Theyâll take your money and give you nothing in return and tell you that itâs not their problem
Walker Hunter
January 21, 2019
Nice and friendly neighborhood, the office staff is really great at what they do. Never had a problem my 2 years of living here!
Preston Barnes
January 09, 2019